Personalized Product Policy

For personalized products, you need to carefully review our website before placing your order. Since personalized items are designed specifically for you, we will not accept returns or refunds after 4 hours from the time you place your order. Please refer to the information below to avoid any issues when ordering:

Please refer to the information below to avoid any issues when ordering:

• Refer to the Refund & Return Policy
• Refer to the Glitter Product Information

Contact Information:

• Live Chat: Monday through Friday, 8:00 a.m. to 8:00 p.m (GMT+7)
• Email: support@poemmart.com