Shipping Policy

Welcome to PoemMart.com! We are delighted to offer you a range of high-quality T-shirts through our Print on Demand (POD) service. Please review our shipping policy below for important information regarding production times, delivery durations, and associated costs.

Shipping-Time-Table

Production Time:

  • Our custom products are made to order, which means they require time to be produced before shipping. The average production time is about 2-3 business days for basic t-shirts, while other products generally take around 3-5 business days. For shoes, the production time is usually longer, ranging from 5-7 business days.

Shipping Time within the U.S.:

  • For orders shipped within the U.S., the average shipping time is 5-10 days for basic t-shirts and 8-13 days for other products. (This shipping time does not include the production time for the order.) Additionally, we offer faster shipping options listed above.

International Shipping Time:

  • International orders generally take 10-15 business days for delivery following production completion.

Shipping Costs: 

  • For U.S. shipping, the cost is $5.99 for the first item and an additional $3 for each additional item in the same order.
  • For international shipping, the cost is $9.99 for the first item and an additional $3 for each additional item in the same order.
  • Besides the aforementioned transportation costs, you won't incur any additional expenses.
  • For expedited shipping rates, you can refer to our pricing table above.

Shipping Process:

  • Once your order is processed and ready for shipping, you will receive a confirmation email containing tracking information to monitor your shipment's progress.

Delivery Address:

  • To ensure smooth delivery, please provide accurate and complete shipping information during checkout.

Multiple Shipments:

  • For orders containing multiple items, they may be shipped separately to expedite delivery. Each shipment will have its own tracking details.

Shipping Restrictions:

  • We regret to inform you that we do not currently ship to P.O. boxes or APO/FPO addresses.

Returns and Exchanges:

  • Please refer to our Returns Policy page for information on returns and exchanges.

Contact Us:

If you have any questions or concerns about our shipping policy or require assistance with your order, please do not hesitate to contact our customer service team.