Shipping Policy
Welcome to PoemMart.com! We are delighted to offer you a range of high-quality T-shirts through our Print on Demand (POD) service. Please review our shipping policy below for important information regarding production times, delivery durations, and associated costs.
Production Time:
- Our custom products are made to order, which means they require time to be produced before shipping. The average production time is about 2-3 business days for basic t-shirts, while other products generally take around 3-5 business days. For shoes, the production time is usually longer, ranging from 5-7 business days.
Shipping Time within the U.S.:
- For orders shipped within the U.S., the average shipping time is 5-10 days for basic t-shirts and 8-13 days for other products. (This shipping time does not include the production time for the order.) Additionally, we offer faster shipping options listed above.
International Shipping Time:
- International orders generally take 10-15 business days for delivery following production completion.
Shipping Costs:
- For U.S. shipping, the cost is $5.99 for the first item and an additional $3 for each additional item in the same order.
- For international shipping, the cost is $9.99 for the first item and an additional $3 for each additional item in the same order.
- Besides the aforementioned transportation costs, you won't incur any additional expenses.
- For expedited shipping rates, you can refer to our pricing table above.
Shipping Process:
- Once your order is processed and ready for shipping, you will receive a confirmation email containing tracking information to monitor your shipment's progress.
Delivery Address:
- To ensure smooth delivery, please provide accurate and complete shipping information during checkout.
Multiple Shipments:
- For orders containing multiple items, they may be shipped separately to expedite delivery. Each shipment will have its own tracking details.
Shipping Restrictions:
- We regret to inform you that we do not currently ship to P.O. boxes or APO/FPO addresses.
Returns and Exchanges:
- Please refer to our Returns Policy page for information on returns and exchanges.
Contact Us:
If you have any questions or concerns about our shipping policy or require assistance with your order, please do not hesitate to contact our customer service team.